Delivery and Shipping
This website can only facilitate orders for delivery inside the Republic of South Africa. Any orders or enquiries outside of the Republic of South Africa please contact sales@chefworks.co.za
All orders are shipped from our warehouse in Alberton, Johannesburg by Fastway Couriers. Fastway are unable to deliver to certain Game Farms and Lodges, and they charge a premium to deliver to far to reach towns within South Africa. In these circumstances, we may need to make alternative delivery arrangements, which may incur an additional fee. In this event, we will contact you prior to shipment.
- Major centres 1-3 working days from order being processed
- Regional centres 3-7 working days from order being processed
Leadtime Orders
Items that are available to "Order on Leadtime", will be fulfilled within 7-14 days. The stock is ordered from Chef Works USA and is delivered by courier to us in South Africa. Once the stock arrives we will process the order within 1 day and your order will be dispatched. Delivery times from dispatch will be in accordance with the Delivery and Shipping info above.
What if my order contains "In Stock" and "Order on Leadtime" Items?
In this instance we will contact you to enquire if you would like us to send what's available now, or wait for the "Order on Leadtime" items to arrive and deliver the full order together.
Collections
At this point in time Collection of orders is not possible.