Delivery and Shipping

This website can only facilitate orders for delivery inside the Republic of South Africa. Any orders or enquiries outside of the Republic of South Africa please contact

    All orders are shipped from our warehouse in Alberton, Johannesburg by Fastway Couriers.  Fastway are unable to deliver to certain Game Farms and Lodges.  In these circumstances, we may need to make alternative delivery arrangements, which may incur an additional fee.  In this event, we will contact you prior to shipment.

    In all other circumstances, a delivery fee of R150 will be charged on orders under R750. The delivery fee is calculated at check out, prior to confirmation of your order. Deliveries will take place within 3-7 working days from when your order has been placed. This depends on the geographic location and whether you are situated in a major or regional centre.
      • Major centres 1-3 working days from order being processed
      • Regional centres 3-7 working days from order being processed
    Once your order has been picked-up by the Courier, we will provide you with a tracking number via email as well as a link to the Courier website, where you can track the delivery status of your order.


    Leadtime Orders

    Items that are available to "Order on Leadtime", will be fulfilled within 7-14 days. The stock is ordered from Chef Works USA and is delivered by courier to us in South Africa. Once the stock arrives we will process the order within 1 day and your order will be dispatched. Delivery times from dispatch will be in accordance with the Delivery and Shipping info above.


    What if my order contains "In Stock" and "Order on Leadtime" Items?

    In this instance we will contact you to enquire if you would like us to send what's available now, or wait for the "Order on Leadtime" items to arrive and deliver the full order together.



    At this point in time Collection of orders is not possible.